Shipping policy
Last Updated: October 8, 2026
Alkhair Store delivers to homes and offices across the United Arab Emirates. Please read our delivery details below.
1. Delivery Charges
- Free Delivery: We offer free delivery on all orders to all major cities and areas in the UAE. There are no hidden fees or extra charges.
2. Order Processing and Delivery Time
- Order Confirmation: After you place your order, our team will contact you by phone call or WhatsApp to confirm it.
- Processing: Once confirmed, your order is prepared and dispatched within 12 to 24 hours.
- Delivery: Orders are delivered to your doorstep within 1 to 3 working days across Dubai, Sharjah, Abu Dhabi, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.
3. Cash on Delivery (COD)
- Please pay the exact order amount in cash (Dhs.) to the courier when your order arrives.
- The courier cannot leave the parcel without collecting the full payment.
- If you will not be home, please ask a family member, roommate, or building reception to receive the parcel and pay on your behalf.
4. Remote Areas and Delays
- Remote Areas: Delivery to some remote areas may take an additional 2 to 4 working days.
- Unexpected Delays: Delays can sometimes happen due to weather, road closures, or public holidays. If your order is delayed, we will let you know.
- Delivery Attempts: The courier will try to deliver your order up to three times. If all attempts fail or the courier cannot reach you, the order will be marked as a failed delivery and returned.
5. Questions
For any delivery questions, email us at alkhairstore616@gmail.com with your order number.