Delivery: Free delivery across the UAE, usually within 1-3 working days. Our team will call or WhatsApp you to confirm your order before it ships. Payment: Cash on Delivery - pay when your order arrives. Damaged or wrong item: Please check your parcel when it arrives. If anything is damaged or not what you ordered, email us at alkhairstore616@gmail.com with photos and your order number and we will help you. Returns: You can request a return within 7 days of delivery. Full details are in our Refund Policy.